This applies to their homework for those who want to do business in a different culture. A "yes" to cooperation can have different meanings in different places. In China, yes mean no. And in Russia can no mean maybe.
This culture varies greatly between countries. In Morocco, the head two desks to show their status. In the U.S., one in three employees not charge any holiday to prove dedicated their job. And in Singapore, it is considered king4d as impolite to say no that it is common to fail in business settings. king4d
Today's global economy drives many companies to enter new markets in new countries. But getting to know the country you want to do business in can be crucial to success. It shows a five-year study of over 100 sites in eleven countries. The study, produced by nine ethnographic researchers king4d commissioned by office furniture company Steelcase king4d shows that to accelerate global integration, companies must first understand how trust is created in different cultures.
- In the U.S., two previously unknown to each other businessmen generally meet at Starbucks for doing business. Are you trying to do the same in Morocco, you will definitely walk away empty handed, says Zoë Humphries, senior consultant at Steelcase.
Another crucial factor that ethnographer are looked king4d at is whether employees identify with a masculine king4d or feminine culture. king4d The former connects to study competitive spirit and the latter to cooperate. While a competition culture in Japan and the UK require long hours in the office is in the Netherlands and the Nordic countries more common king4d to work from home and more important to achieve a balance in life.
In Germany, what is communicated is more important than how it is communicated. Nothing could be more wrong in China. There, king4d yes very well mean no. Even if you disagree, it is considered rude to argue with the result that they rely heavily on nonverbal communication. This means that it is common to use a mediator in disputes and sensitive situations. Whoever should do business there Steelcase to use telephone rather than email.
While emails and efficient phone works well in business relations between Germany and the Netherlands, it can be disastrous to use the same method when doing business with companies in China, where gestures, posture and place cards count as a significant part of the communication.
Steelcase will use the study in the creation of new offices worldwide. Different ways to communicate is an example that requires different conditions in the workplace. Cultures with efficient and direct communication makes demands that are indirect and ambiguous communication. And hierarchical cultures require a different design of offices than flat organizations based on cooperation.
China: Creates business relationship for long term cooperation. Have no problem with ambiguous priorities. Looking at the head of the unspoken signals. Germany: Punctuality is a virtue king4d and being well dressed signals professionalism. Social distractions, such as birthday tributes, unusual. India: Hierarchical decision making, but the managers are happy to invite king4d views from the staff. Important to note birthdays king4d and holidays. Conflict Rescue. Morocco: Often bureaucratic and paper-intensive workplaces. Often go away for a work stoppage. Rude to initiate a call to talk business. Netherlands: king4d Many work outside the office. Timeliness is important. Personal integrity is considered essential and non-work-related chitchat avoided. Russia: king4d High speed work and many work more than 40 hours a week. A "jet" does not always mean no - it can also mean yes, but in a different way. Spain: Loud and lively meetings. Working lunches are important to build relationships. Feelings are important in communication. USA: Working lunches are common king4d to streamline work. Many leaving traditional offices to bring down the costs of renting. Source: Steelcase
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